Eagle Crest DMC

Privacy Policy

We Care About Your Privacy

At Eagle Crest DMC, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect the personal information you share with us when you visit our website or get in touch via our contact forms. By using our website, you agree to the terms of this Privacy Policy.

Who We Are

Eagle Crest DMC is a Destination Management Company (DMC) providing professional travel and hospitality support in Dubai, Bali, Vietnam, and Thailand. Our website is purely informational and is designed to help travel agents and businesses explore our services and reach out to us directly for inquiries or partnerships.

Information We Collect

When you fill out a contact or inquiry form on our website, we may collect the following personal information:

  • Full Name
  • Email Address
  • Contact Number
  • Inquiry Details or Message Content

    • We do not collect any payment or financial data on this website.

    How We Use Your Information

    We use the information you provide to:

  • Respond to your inquiries and provide requested details about our DMC services
  • Communicate with you regarding potential collaborations or partnerships
  • Improve our website and understand user interests
  • Send occasional service-related updates (only if you’ve opted in)

    • We do not use your information for any purpose unrelated to your inquiry unless you provide clear consent.

    Information Sharing

    We do not sell or rent your personal information to third parties.

    We may share your details with:

  • Internal Eagle Crest DMC team members or relevant regional offices (Dubai, Bali, Vietnam, Thailand) to respond to your specific query
  • Our parent entity, etrav.in, for customer support and administrative purposes
  • Trusted service providers who help us manage the website and communication channels (under strict confidentiality agreements)

    • Your Rights and Choices

    Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your data
  • Ask us to delete your information
  • Withdraw your consent at any time

    • Cookies and Tracking

    Our website may use cookies or similar tracking technologies to:

  • Understand site performance and visitor behavior
  • Enhance user experience
  • Maintain session security

    • You can modify your browser settings to manage or disable cookies at any time. Please note that some website functionality may be affected.

    How We Keep Your Information Secure

    We implement standard industry security measures to protect your information from unauthorised access, misuse, or disclosure. Your data is stored securely and only accessible to authorised personnel.

    Data Retention

    We retain your information only for as long as needed to:

  • Respond to your inquiry
  • Maintain communication for potential business opportunities
  • Fulfil any legal or compliance obligations

    • Links to Other Websites

    Our website may include links to third-party websites or partner DMC sites. We are not responsible for the content or privacy practices of these external websites. We encourage you to review their privacy policies before sharing any information.

    Policy Updates

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Please check back periodically to stay informed.

    By submitting my details, I override my NDNC registration and authorize Eagle Crest Global Private Limited, its third parties, and its representatives to contact me through SMS, Call, RCS, WhatsApp, or email. I further consent to permit Eagle Crest Global Private Limited to share my confidential information with its third parties and its representatives for contacting me.